In no other time in recent history has the topic of mental health been more at the forefront of public conversation. And this is no surprise, coming out of a pandemic that sent the whole world home, the resulting isolation fast developing into a sense of fear, stress, anxiety, uncertainty and loneliness that are all serious risk factors when it comes to mental health.
Add to this that the protective factors were way down, such as social connection, access to physical exercise, daily routine and secure employment.It’s not surprising people have taken strain.
Although the pandemic is mostly over, at least the high-crisis part of it, the anxiety and depression it sparked do not go away as easily. In any case, it is common to experience a mental health challenge in life, from anxiety and depression to bipolar disorder and PTSD. US figures say up to half of people will experience some form of challenge to mental health in their lives.
What is surprising is the level of stigma in society. Stigma is a negative and downright unfair social attitude to a person or group, often placing shame on them too. Interestingly, stigma often comes from a lack of understanding or fear.
The real problem comes when people delay seeking treatment out of fear of this stigma, and their condition gets worse.Many people fear being labeled ‘crazy’ for simply seeking help from a therapist. This stigma causes unnecessary suffering and prevents people from getting the help they need.
The question is: how can we at Boomerang SA help to break this stigma and ensure that people who need therapeutic help can get this help sooner rather than later. Then, how do we address the fact that many people need support and understanding at work?
When it comes to stigma, information is key.This month we are inviting our consultant life coach to give talks in the office that demystify mental health issues and offer a more humane and inclusive attitude to the challenges so many people face.
We intend to extend these workshops to leaders to equip them to make it easier for people to come forward when they are experiencing difficulties. What then becomes vital is an extensive referral network, as well as to able to guide people into more affordable therapy options. Often, cost for private care can be prohibitive but there are support groups for many conditions that are free.
At Boomerang we believe in lowering the barrier to entry for health care, and a wellness programme is included in our employee health insurance policy framework. The Employee Assistance Programme (EAP) gives 24-hour care in the form of on-call doctors, as well as telephonic counseling on personal issues such as family problems, stress management and work-related concerns.
These services are geared for short-term intervention and assessment, and the EAP counselor will refer to external sources where need be. In addition, there is a 24/7 trauma line to help our employees cope should there be a crisis.
The EAP even extends to basic legal, financial and debt restructuring guidance, all elements that can negatively affect a person’s state of mind if left unaddressed.
At Boomerang our first and most important customers are our employees, who are the heart and soul of our business. We recognize that stigma is an unnecessary hindrance to getting real help for real people, and we are always on the lookout to do all we can to provide just that.