Why the Strongest BPO Relationships Endure
Shared Values, Real Partnership: Why the Strongest BPO Relationships Endure
By: Robert Joubert
In an industry where many contracts last just a few years, the...
Trust Your Customer Experience to Us
BPO COMPANY SPECIALISING IN
CUSTOMER EXPERIENCE
AND
CONTACT CENTRE SOLUTIONS
Welcome to Boomerang, where we blend technology, talent and passion to deliver Business Process Outsourcing (BPO) and Customer Experience solutions. Founded in 2005 in Cape Town, South Africa, we’ve grown into a globally recognised BPO company, offering a suite of services designed to give your business a competitive edge.
ALL THE CX YOU NEED
Full stack BPO services ensure you’re not missing out. The perfect balance of technology and human centricity to keep our clients ahead of the curve and to deliver the best CX outcomes for our clients.
CUSTOMER SERVICES
Discover exceptional customer service experiences. We redefine customer service excellence, ensuring your business thrives with unparalleled support.
Full stack BPO services ensure you’re not missing out. The perfect balance of technology and human centricity to keep our clients ahead of the curve and to deliver the best CX outcomes for our clients.
Services include:
TECHNOLOGY
Optimising customer support for Global parking management company
INSURANCE
A decade of customer-centric insurance solutions
GLOBAL DOG FOOD MANUFACTURER
A quest for cost efficiency and AI enablement
E-COMMERCE: DOG NUTRITION
A client connection for the love of dogs
DIRECT-TO-CONSUMER: FLOWERS
London-based flower delivery subscription service
MEAL KIT DELIVERY SERVICE
Client delivers meals, Boomerang delivers the smiles
Boomerang Wins Top BPO Operator (SMME) Award
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Two Decades of People-First Outsourcing Excellence
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This...
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Opportunities for women advancement in BPO
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