Trust Your Customer Experience to Us
Meaningful People Connections
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BUSINESS PROCESS OUTSOURCER SPECIALISING IN
CUSTOMER EXPERIENCE AND CONTACT SOLUTIONS
Welcome to Boomerang, where we blend technology, talent and passion to deliver Business Process Outsourcing (BPO) and Customer Experience solutions. Founded in 2005 in Cape Town, South Africa, we’ve grown into a globally recognized provider in the BPO sector, offering a suite of services designed to give your business a competitive edge.
Transform Your Business Today.
Don’t let the complexities of customer service and backend operations hold your business back. Partner with Boomerang for world-class Business Process Outsourcing and Customer Experience solutions that drive growth and enhance customer satisfaction.
ALL THE CX YOU NEED
Full stack BPO services ensure you’re not missing out. The perfect balance of technology and human centricity to keep our clients ahead of the curve and to deliver the best CX outcomes for our clients.
Services include:
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TECHNOLOGY
Optimising customer support for Global parking management company
INSURANCE
A decade of customer-centric insurance solutions
GLOBAL DOG FOOD MANUFACTURER
A quest for cost efficiency and AI enablement
E-COMMERCE: DOG NUTRITION
A client connection for the love of dogs
DIRECT-TO-CONSUMER: FLOWERS
London-based flower delivery subscription service
MEAL KIT DELIVERY SERVICE
Client delivers meals, Boomerang delivers the smiles
