The Boomerang Open Day event was aimed at unemployed youth, says Farhaana Safar, Campaign Manager and Recruitment Specialist at Boomerang. It is a key focus area for Boomerang to provide a platform for passionate, young job seekers to explore various career opportunities and connecting them to such opportunities in a fun, dynamic, ever-growing company. At the #BoomerangSA Career Open Day, attendees heard from different campaign leaders and teams within the company about the different BPO jobs available at Boomerang. Those in attendance also got to learn about various aspects of customer service directly from the baes.

The Open Day sessions were structured to enhance participants’ understanding of the company, equipping them with the necessary information to pursue a career path that suits them.

Additionally, representatives from departments across the company were present at the event offering their perspectives and looking out for suitable candidates to grow their own teams.

This event created an opportunity for BPO job-seekers to network with professionals and discuss potential career paths. Additionally, the open day provided attendees with an opportunity to showcase their personalities to the HR team at a fast-growing company looking to recruit young talent.

Speaking about the success of the Career Open Day, Farhaana Safar said; “The open day was a smashing success! When hiring online, we typically assess candidates based on their CVs and experience, which can sometimes cause us to overlook individuals with fantastic personalities but little experience. However, the open day allowed us to seek out top talent based on their personalities and the positive energy they exuded. It was incredibly rewarding to see that many of the individuals who made it through our first round of interviews were those without extensive experience. With a tremendous turnout, we managed to meet with every single candidate. This just proves that the top performers in any company often begin their journey from square one”.

The BPO industry has a significant positive impact on South Africa’s employment market and accounts for billions of Rands in revenue from foreign countries like the USA, Australia and the UK – as South Africa continues to be a cost-effective, high quality solution for BPO services to overseas companies.

Boomerang being at the forefront of the industry is able to  consistently create jobs and learning opportunities with its internal policies, which are all geared towards offering young people a fun, working environment that offers career growth and personal development.

Skills learnt in BPO jobs – for example, customer service roles, like communication, active listening, problem solving, patience and adaptability (to name a few) are essential in crafting professionalism across industries and jobs.

By hosting events like the open day Boomerang stands firm in its purpose to help young people grow and learn through exciting work experiences that can kick-start their careers and ultimately, make meaningful strides in reducing youth unemployment in South Africa.

For more info on Career Opportunities at Boomerang visit our About Page

One thing that can certainly be said about Boomerang CEO Rob Joubert, is that he appreciates a great cup of java. So much so that when Rob encountered barista Charles Ngwarai upstairs in Maynard mall, he invited Charles to move his business, lock, stock and barrel, onto the Boomerang premises. So the best coffee in Cape Town can now be found at Boomerang.

The barista relocated to the Boomshack, which is a purpose built food wagon setup in the Boomerang common area, where Baes gather for lunch and now, to appreciate the excellent coffee that, for some, is just what’s needed to get fired up in the morning.

Charles was enthusiastic about the move. He says: “Almost 70 percent of my customers upstairs were coming from Boomerang, so I had gotten to know many of the people already. It’s great now that we are here, and Boomerang Baes are loving the coffee and breakfast we offer”.

“I also do barista training, as it helps people to get jobs where they can show they are bringing extra value into companies. Nowadays, you need to bring something extra, like a certificate that shows you can make a good coffee.”

One of Charles’ trainees, Sam Moya, is his assistant and explains: “A good coffee requires deep knowledge about what you are doing, and a good barista can test the taste, the smoothness, the acidity and the sweetness. The base is always an espresso, so when you get that right, the rest flows.”

Charles, who has been a barista for over eight years, describes his work as a passion. He says: “The more you do one thing, the more personal it gets, and it’s about enjoying what I’m doing every day. I’m living my dream.”

The best part of the day for Charles and Sam is the morning, as that’s when the coffee demand is up, and the business is brisk.

Visit Charles’s Business Page on Facebook: https://www.facebook.com/nulyfecoffee

And if you’d like to support a small business who really does make the “Best Coffee in Cape Town” – you can visit us