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  • Home
  • About
    • Who We Are
    • Join Our Team
    • News & Insights
  • Services
    • Digital Transformation
    • Customer Service
    • Customer Experience
    • Customer Acquisitions and Retentions
    • Human Resources Outsourcing
    • Quality Management and Compliance
  • Specialisations
  • Case Studies
    • B2B: Global Dog Food Manufacturer
    • Direct-to-Consumer: Flowers
    • E-commerce: Dog Nutrition
    • Insurance
    • Technology: 24/7 Parking Operator
    • UK Retail: Meal Kit Unicorn
Join Team
Contact
logotype
  • Home
  • About
    • Who We Are
    • Join Our Team
    • News & Insights
  • Services
    • Digital Transformation
    • Customer Service
    • Customer Experience
    • Customer Acquisitions and Retentions
    • Human Resources Outsourcing
    • Quality Management and Compliance
  • Specialisations
  • Case Studies
    • B2B: Global Dog Food Manufacturer
    • Direct-to-Consumer: Flowers
    • E-commerce: Dog Nutrition
    • Insurance
    • Technology: 24/7 Parking Operator
    • UK Retail: Meal Kit Unicorn
Join Team
Contact
  • Home
  • About Us
    • Who We Are
    • Join Our Team
    • News & Insights
  • Specialisations
  • Services
    • Digital Transformation
    • Customer Service
    • Customer Experience
    • Sales and Acquisition
  • Case Studies
    • B2B: Global Dog Food Manufacturer
    • Direct-To-Consumer: Flowers
    • E-commerce: Dog Nutrition
    • Insurance
    • Technology: 24/7 Parking Operator
    • UK Retail: Meal Kit Unicorn
  • Contact Us
logotype
  • Home
  • About Us
    • Who We Are
    • Join Our Team
    • News & Insights
  • Specialisations
  • Services
    • Digital Transformation
    • Customer Service
    • Customer Experience
    • Sales and Acquisition
  • Case Studies
    • B2B: Global Dog Food Manufacturer
    • Direct-To-Consumer: Flowers
    • E-commerce: Dog Nutrition
    • Insurance
    • Technology: 24/7 Parking Operator
    • UK Retail: Meal Kit Unicorn
  • Contact Us

OUR SPECIALITIES

Industries Serviced:

Insurance

Grow and retain clients and policy holder base, administrate policies, automate repetitive tasks, handle back-office functions and to tick your compliance boxes with a FSCA authorised and multi-award winning services provider.

Retail

Delight and retain your customers through five-star customer experience and services delivery. Seasonal and flex contact centre support, customer insights and customer sentiment analysis, Customer Journey Mapping, Quality Management processes, Self-service automation, AI Assisted processes.

E-Commerce

Customer contact and customer services support, first line and technical help desk maintenance offering PCI and data privacy compliant solutions.

Technology

24/7 support, customer care, workflow process automation, automation, customer sentiment analysis, triage of tickets and handling escalations, overflow calls and more

Subscription & Membership offers

Get your loyalty ROI through upsell, cross-sell, reactivate and collect payments.

Business-to-business (B2B)

Generate leads and sales sales, set appointments, back office support functions, administrative support functions.

Hospitality and Travel

Organize loyalty programmes, guest services, ticketing and reservations support.

Future Forward,

Human-centred

Contacts

Boomerang HQ:
Maynard Mall,
Corner Wetton & Main Road,
Wynberg, Cape Town, 7708

PO Box 23567, Claremont,
7735, South Africa.

Phone SA: +27 021 673 8100
Phone UK: +44 020 3588 3233
Phone AUS: +61 272 018 707
Phone US: +1 226 009 471

info@boomerangsa.com

Services

Digital Transformation
Customer Service
Customer Experience
Customer Acquisitions and Retentions
Human Resources Outsourcing
Quality Management and Compliance

Downloads

PAIA Manual
Privacy Policy
Conflict of Interest
Complaints Procedure
Anti-Slavery Policy
Information Request Form

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