OUR SPECIALITIES
Industries Serviced:
Insurance
Grow and retain clients and policy holder base, administrate policies, automate repetitive tasks, handle back-office functions and to tick your compliance boxes with a FSCA authorised and multi-award winning services provider.
Retail
Delight and retain your customers through five-star customer experience and services delivery. Seasonal and flex contact centre support, customer insights and customer sentiment analysis, Customer Journey Mapping, Quality Management processes, Self-service automation, AI Assisted processes.
E-Commerce
Customer contact and customer services support, first line and technical help desk maintenance offering PCI and data privacy compliant solutions.
Technology
24/7 support, customer care, workflow process automation, automation, customer sentiment analysis, triage of tickets and handling escalations, overflow calls and more
Subscription & Membership offers
Get your loyalty ROI through upsell, cross-sell, reactivate and collect payments.
Business-to-business (B2B)
Generate leads and sales sales, set appointments, back office support functions, administrative support functions.
Hospitality and Travel
Organize loyalty programmes, guest services, ticketing and reservations support.
Future Forward,
Human-centred